Answers to common questions below...
I don’t like small spaces! How big are the rooms?
Jail Break: There are no tunnels, just an area you will need to duck under as if crouching under a shelf. At all times you will be able to stand upright and spin around with your arms outstretched (it won’t help you break out though!)
The Diamond Dogs: The smallest space is similar to the inside of a Transit van. Otherwise, the rooms are around 8ft by 8ft. So unless you are 9ft tall you should be ok!
Temple Quest: This does have a smallish space, however if you make your lovely games host aware that you would like to avoid it, they will be able to bypass that section without you missing out on any of the fun!
Can I play if I am pregnant?
We aren’t midwives so we can’t give professional medical advice! However, if you feel happy to play whilst pregnant and feel that your incredible human growing body is capable, you are more than welcome! You are never officially LOCKED in any of our rooms, the doors are either emergency doors or easily releasable.
Am I actually LOCKED in?
No! The door is an emergency door – so you may enter or exit your game at any point during the 60 minutes but the timer will not be stopped.
What is the age limit?
We say age 8 and up although any children age 12 and under will need to be accompanied in the game by a responsible adult.
Are we allowed to take drinks in?
No, unfortunately not. Due to the expense of our props and set we can’t allow drinks in the game. However, we are attached to The Shuffle House so if you would like to indulge in pre or post game cocktails by all means go ahead! I recommend the “Wham Bam Thank You Mam”! It actually comes with a Wham bar!
What if I have more than 6 in my team?
Our games are limited to 6 due to Health & Safety but mostly for the ultimate enjoyment factor. We find more than 6 is too many bodies for the space but also too many voices – you won’t get the most satisfaction out of the games. However, if you have a team of more than 6, you CAN book two different games to run at the same (or nearly the same) time as each other and race each other to get the best time and least clues.
What if I am late?
Unfortunately, due to the live nature of our games and their popularity, we cannot allow late teams. If the team have arrived and one person is late, we can let them in a bit later but we can’t delay the start of the game for them. In the instance of a late team, please note no refunds will be given and no rescheduling. It is your responsibility to check your route and arrive in good time.
How many rooms are there?
Aha! We like to keep this one a secret, but we promise you won’t be disappointed 😉
Do I count as a player in my Child’s Birthday Party Game?
Yes, the games are limited to six. If you have booked for children age 12 or under, they will need an adult playing with them, who will count as one of the six players.
Can I get a refund or reschedule my booking?
This is a live event game, and once booked we cannot accept any cancellations, reschedules or give any refunds under any circumstances.